Allentown Senior AdvisorThe Care Team Hospice is a Medicare-certified hospice based at 5325 Northgate Drive Suite 207 & 210 in Bethlehem, PA 18017. It has been certified since 2010. It cares for about 71 patients on an average day, making it a mid-sized hospice. It scores 6 out of 10 on Medicare's Hospice Care Index; the Pennsylvania average is 9. Family caregivers rate it 3 out of 5 stars. The index flags 5 areas where it is worse than the Pennsylvania average, starting with gaps in nursing visits longer than 7 days.
What is The Care Team Hospice's Medicare record?
| Hospice | The Care Team Hospice |
|---|---|
| Address | 5325 Northgate Drive Suite 207 & 210, Bethlehem, PA 18017 |
| Phone | (610) 841-4410 |
| Medicare provider number (CCN) | 391722 |
| Ownership | For-Profit |
| Medicare-certified since | 08/03/2010 |
How does The Care Team Hospice score on Medicare's Hospice Care Index?
The Care Team Hospice scores 6 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Pennsylvania average it is better on 0 of the indicators below and worse on 5.
| Indicator | The Care Team Hospice | Pennsylvania average | U.S. average | vs. Pennsylvania |
|---|---|---|---|---|
| Gaps in nursing visits longer than 7 days (lower is better) | 89.5% | 42.3% | 52.4% | Worse |
| Patients discharged alive within 7 days (lower is better) | 5.8% | 8.7% | 7.3% | About the same |
| Patients discharged alive after 180 days or more (lower is better) | 46.2% | 36.4% | 37.4% | Worse |
| Live discharge followed by a hospital stay and readmission to hospice (lower is better) | 23.1% | 8.4% | 8.5% | Worse |
| Live discharge followed by death in hospital (lower is better) | 7.7% | 2.1% | 2.1% | Worse |
| Nurse minutes per routine home care day | 8.5 min | 14.4 min | 19.9 min | Worse |
| Share of skilled nursing minutes given on weekends | 9.4% | 7.9% | 9.6% | About the same |
| Patients visited by a nurse in the last 3 days of life | 91.9% | 92.8% | 89.3% | About the same |
Separately, 63.9% of its patients received all seven recommended care steps at admission (Pennsylvania average 95.5%) and 76.6% were visited by a nurse or social worker on at least two of their last three days (Pennsylvania average 59.9%).
What do families say about The Care Team Hospice?
83% of family caregivers said they would definitely recommend The Care Team Hospice; the Pennsylvania average is 85%. The survey goes to the family member who was the main caregiver, after the patient has died.
| Survey question | The Care Team Hospice | Pennsylvania average | U.S. average | vs. Pennsylvania |
|---|---|---|---|---|
| Team always communicated well | 77% | 82% | 82% | Worse |
| Team always provided timely help | 77% | 79% | 78% | About the same |
| Team always treated the patient with respect | 92% | 92% | 91% | About the same |
| Right amount of emotional and spiritual support | 91% | 91% | 91% | About the same |
| Patient always got help for pain and symptoms | 70% | 77% | 76% | Worse |
| Caregivers rated the hospice 9 or 10 | 78% | 83% | 83% | Worse |
| Would definitely recommend the hospice | 83% | 85% | 85% | About the same |
Where does The Care Team Hospice deliver care, and to whom?
81% of the care team hospice's care is delivered in assisted living and its largest patient group by diagnosis is heart and circulatory disease (35%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.
| Where care is delivered | Share of patients |
|---|---|
| In assisted living | 81% |
| At home | 12% |
| In a nursing facility | 4% |
| Other locations | 2% |
| In a skilled nursing facility | 1% |
| Primary diagnosis | Share of patients |
|---|---|
| Heart and circulatory disease | 35% |
| Dementia | 31% |
| Cancer | 12% |
| Other conditions | 11% |
| Stroke | 8% |
| Respiratory disease | 6% |
Which Allentown-area ZIP codes does The Care Team Hospice serve?
The Care Team Hospice tells Medicare it serves 35 ZIP codes in Allentown and Lehigh, Northampton and Carbon counties.
- 18013
- 18014
- 18015
- 18017
- 18018
- 18020
- 18031
- 18032
- 18036
- 18040
- 18042
- 18045
- 18049
- 18051
- 18055
- 18062
- 18064
- 18067
- 18069
- 18071
- 18072
- 18080
- 18087
- 18088
- 18091
- 18103
- 18104
- 18106
- 18109
- 18210
- 18229
- 18235
- 18240
- 18250
- 18255
What should you ask The Care Team Hospice before choosing it?
Ask how often the nurse visits
89.5% of The Care Team Hospice's patients went more than seven days without a nursing visit at some point, against 42.3% across Pennsylvania. Ask for the planned visit schedule in writing and who decides when it changes.
Ask how eligibility is reviewed
46.2% of its live discharges came after six months or more of care (Pennsylvania average 36.4%). Ask how often the doctor recertifies eligibility and what support is offered if a patient is discharged.
Ask how a crisis at home is handled
23.1% of its live discharges were followed by a hospital stay and a return to hospice (Pennsylvania average 8.4%). Ask who comes to the house in a symptom crisis and how fast.
Ask how fast they can admit
Ask how soon after the call a nurse can come out, including evenings and weekends, and how quickly medications and equipment arrive.
Which other hospices serve Bethlehem, PA?
- Family Pillars Hospice Inc — Hospice Care Index 8 of 10
- St Luke's Hospice — Hospice Care Index 10 of 10
- Advantage Home Health and Hospice — Hospice Care Index 9 of 10
All Medicare-certified hospices in Allentown and Lehigh, Northampton and Carbon counties
Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.
Common questions
Is The Care Team Hospice Medicare-certified?
Yes. The Care Team Hospice is certified by Medicare under provider number 391722 and has been since 2010.
What is The Care Team Hospice's Hospice Care Index score?
6 out of 10 in the current Medicare data. The Pennsylvania average is 9.
How large is The Care Team Hospice?
It cares for about 71 patients on an average day.
