Lehigh Valley Home Care is a Medicare-certified home health agency based at 2024 Lehigh Street in Allentown, PA 18103. Medicare first certified it in 1966, 60 years ago. Medicare rates its quality of patient care at 3 out of 5 stars, below the Pennsylvania average of 3.5. It trails the Pennsylvania average on 5 of the measures Medicare publishes and beats it on none.
What is Lehigh Valley Home Care's Medicare record?
| Agency | Lehigh Valley Home Care |
|---|---|
| Address | 2024 Lehigh Street, Allentown, PA 18103 |
| Phone | (610) 402-7800 |
| Medicare provider number (CCN) | 397023 |
| Ownership | Non-Profit |
| Medicare-certified since | 07/01/1966 |
How does Lehigh Valley Home Care score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Lehigh Valley Home Care. It is better than the Pennsylvania average on 0 and worse on 5.
| Measure | Lehigh Valley Home Care | Pennsylvania average | U.S. average | vs. Pennsylvania |
|---|---|---|---|---|
| Started care on time | 98.2% | 95.9% | 96.6% | About the same |
| Got better at walking or moving around | 84.8% | 88.2% | 88.6% | Worse |
| Got better at getting in and out of bed | 87.6% | 90.1% | 89.8% | About the same |
| Got better at bathing | 86.2% | 89.9% | 90.7% | Worse |
| Breathing improved | 86.2% | 91.2% | 91.5% | Worse |
| Got better at taking medicines correctly | 87.3% | 87.4% | 88.3% | About the same |
| Medication issues addressed on time | 81.5% | 94.6% | 94.4% | Worse |
| Flu shot status checked | 56.7% | 65.5% | 63.3% | Worse |
| Met expected function at discharge | 75.9% | 76.7% | 71.7% | About the same |
| Falls with major injury (lower is better) | 1.1% | 0.9% | 0.9% | About the same |
| New or worsened pressure ulcers (lower is better) | 0.5% | 0.3% | 0.2% | About the same |
Where it trails: medication issues addressed on time, flu shot status checked and breathing improved.
What do patients say about Lehigh Valley Home Care?
80% of surveyed patients said they would definitely recommend Lehigh Valley Home Care, based on 1490 completed surveys. The Pennsylvania average is 82%.
| Survey question | Lehigh Valley Home Care | Pennsylvania average | U.S. average | vs. Pennsylvania |
|---|---|---|---|---|
| Team gave care in a professional way | 90% | 91% | 89% | About the same |
| Team communicated well | 89% | 89% | 86% | About the same |
| Team discussed medicines, pain and home safety | 84% | 84% | 82% | About the same |
| Rated the agency 9 or 10 out of 10 | 91% | 89% | 85% | About the same |
| Would definitely recommend the agency | 80% | 82% | 79% | About the same |
Do Lehigh Valley Home Care's patients end up back in the hospital?
Medicare rates Lehigh Valley Home Care better than the national rate on: patients who went home and stayed home after care ended.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 90.2% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4.7% |
| Preventable hospital stays during care | Same As National Rate | 10.2% |
Which home health services does Lehigh Valley Home Care provide, and which does it not?
Lehigh Valley Home Care reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Lehigh Valley Home Care? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Allentown-area ZIP codes does Lehigh Valley Home Care serve?
Lehigh Valley Home Care tells Medicare it serves 55 ZIP codes in Allentown and Lehigh, Northampton and Carbon counties, out of 123 in total.
- 18012
- 18013
- 18014
- 18015
- 18017
- 18018
- 18020
- 18030
- 18031
- 18032
- 18034
- 18035
- 18036
- 18037
- 18038
- 18040
- 18042
- 18045
- 18046
- 18049
- 18051
- 18052
- 18053
- 18055
- 18059
- 18062
- 18063
- 18064
- 18065
- 18066
- 18067
- 18069
- 18071
- 18072
- 18078
- 18079
- 18080
- 18083
- 18085
- 18086
- 18087
- 18088
- 18091
- 18092
- 18101
- 18102
- 18103
- 18104
- 18106
- 18109
- 18210
- 18235
- 18244
- 18343
- 18351
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Lehigh Valley Home Care before starting care?
Ask how medication problems reach the doctor
When a medication problem was found, Lehigh Valley Home Care followed up with the doctor on time in 81.5% of cases (Pennsylvania average 94.6%). Ask who makes that call and how quickly.
Ask about breathing and oxygen management
86.2% of patients had less shortness of breath by the end of care (Pennsylvania average 91.2%). If the diagnosis is COPD or heart failure, ask how the nurse monitors breathing between visits.
Ask who helps with bathing, and how often
86.2% of patients improved at bathing (Pennsylvania average 89.9%). Ask whether a home health aide is part of the plan or whether bathing help is left to the family.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Which other home health agencies serve Allentown, PA?
These Medicare-certified agencies are also based in or near Allentown.
- Carepine Home Health, LLC — 2.5 of 5 stars
- Human Touch Home Health - Allentown — 2.5 of 5 stars
- 1ST Care Home Health Services of Pennsylvania — 5 of 5 stars
- Bayada Home Health Care, Inc. — 3.5 of 5 stars
- Valley Med Home Health Care, LLC — 3 of 5 stars
- Interim Healthcare Mid Atlantic — 2.5 of 5 stars
All Medicare-certified home health agencies in Allentown and Lehigh, Northampton and Carbon counties
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Lehigh Valley Home Care Medicare-certified?
Yes. Lehigh Valley Home Care is certified by Medicare under provider number 397023 and has been since 1966. Original Medicare pays certified agencies directly for covered home health care.
What is Lehigh Valley Home Care's Medicare star rating?
3 out of 5 for quality of patient care. The Pennsylvania average is 3.5. Its patient survey rating is 4 out of 5.
Does Lehigh Valley Home Care provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.