Allentown Senior AdvisorCompassus - Allentown is a Medicare-certified hospice based at 7535 Windsor Drive Suite 100 in Allentown, PA 18195. It has been certified since 2004. It cares for about 72 patients on an average day, making it a mid-sized hospice. It scores 10 out of 10 on Medicare's Hospice Care Index; the Pennsylvania average is 9. Family caregivers rate it 3 out of 5 stars. The index flags 4 areas where it is worse than the Pennsylvania average, starting with gaps in nursing visits longer than 7 days.
What is Compassus - Allentown's Medicare record?
| Hospice | Compassus - Allentown |
|---|---|
| Address | 7535 Windsor Drive Suite 100, Allentown, PA 18195 |
| Phone | (610) 336-8000 |
| Medicare provider number (CCN) | 391659 |
| Ownership | For-Profit |
| Medicare-certified since | 09/30/2004 |
How does Compassus - Allentown score on Medicare's Hospice Care Index?
Compassus - Allentown scores 10 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Pennsylvania average it is better on 0 of the indicators below and worse on 4.
| Indicator | Compassus - Allentown | Pennsylvania average | U.S. average | vs. Pennsylvania |
|---|---|---|---|---|
| Gaps in nursing visits longer than 7 days (lower is better) | 60.8% | 42.3% | 52.4% | Worse |
| Patients discharged alive within 7 days (lower is better) | 9.3% | 8.7% | 7.3% | About the same |
| Patients discharged alive after 180 days or more (lower is better) | 42.6% | 36.4% | 37.4% | Worse |
| Live discharge followed by a hospital stay and readmission to hospice (lower is better) | 12% | 8.4% | 8.5% | Worse |
| Live discharge followed by death in hospital (lower is better) | 2.8% | 2.1% | 2.1% | About the same |
| Nurse minutes per routine home care day | 12.2 min | 14.4 min | 19.9 min | Worse |
| Share of skilled nursing minutes given on weekends | 9.4% | 7.9% | 9.6% | About the same |
| Patients visited by a nurse in the last 3 days of life | 94.1% | 92.8% | 89.3% | About the same |
Separately, 98.8% of its patients received all seven recommended care steps at admission (Pennsylvania average 95.5%) and 74.9% were visited by a nurse or social worker on at least two of their last three days (Pennsylvania average 59.9%).
What do families say about Compassus - Allentown?
83% of family caregivers said they would definitely recommend Compassus - Allentown; the Pennsylvania average is 85%. The survey goes to the family member who was the main caregiver, after the patient has died.
| Survey question | Compassus - Allentown | Pennsylvania average | U.S. average | vs. Pennsylvania |
|---|---|---|---|---|
| Team always communicated well | 82% | 82% | 82% | About the same |
| Team always provided timely help | 78% | 79% | 78% | About the same |
| Team always treated the patient with respect | 93% | 92% | 91% | About the same |
| Right amount of emotional and spiritual support | 90% | 91% | 91% | About the same |
| Patient always got help for pain and symptoms | 74% | 77% | 76% | Worse |
| Caregivers rated the hospice 9 or 10 | 80% | 83% | 83% | Worse |
| Would definitely recommend the hospice | 83% | 85% | 85% | About the same |
Where does Compassus - Allentown deliver care, and to whom?
60% of compassus - allentown's care is delivered in a nursing facility and its largest patient group by diagnosis is dementia (26%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.
| Where care is delivered | Share of patients |
|---|---|
| In a nursing facility | 60% |
| At home | 28% |
| In assisted living | 8% |
| In a skilled nursing facility | 3% |
| Primary diagnosis | Share of patients |
|---|---|
| Dementia | 26% |
| Heart and circulatory disease | 23% |
| Cancer | 20% |
| Respiratory disease | 14% |
| Other conditions | 12% |
| Stroke | 6% |
Which Allentown-area ZIP codes does Compassus - Allentown serve?
Compassus - Allentown tells Medicare it serves 44 ZIP codes in Allentown and Lehigh, Northampton and Carbon counties.
- 18013
- 18014
- 18015
- 18017
- 18018
- 18020
- 18031
- 18032
- 18034
- 18036
- 18037
- 18038
- 18040
- 18042
- 18045
- 18049
- 18051
- 18052
- 18055
- 18062
- 18064
- 18066
- 18067
- 18069
- 18071
- 18072
- 18078
- 18080
- 18083
- 18088
- 18091
- 18102
- 18103
- 18104
- 18106
- 18109
- 18195
- 18210
- 18229
- 18232
- 18235
- 18240
- 18255
- 18343
What should you ask Compassus - Allentown before choosing it?
Ask how often the nurse visits
60.8% of Compassus - Allentown's patients went more than seven days without a nursing visit at some point, against 42.3% across Pennsylvania. Ask for the planned visit schedule in writing and who decides when it changes.
Ask how eligibility is reviewed
42.6% of its live discharges came after six months or more of care (Pennsylvania average 36.4%). Ask how often the doctor recertifies eligibility and what support is offered if a patient is discharged.
Ask how a crisis at home is handled
12% of its live discharges were followed by a hospital stay and a return to hospice (Pennsylvania average 8.4%). Ask who comes to the house in a symptom crisis and how fast.
Ask how fast they can admit
Ask how soon after the call a nurse can come out, including evenings and weekends, and how quickly medications and equipment arrive.
Which other hospices serve Allentown, PA?
- Aseracare Hospice — Hospice Care Index 10 of 10
- Lehigh Valley Hospice — Hospice Care Index 10 of 10
All Medicare-certified hospices in Allentown and Lehigh, Northampton and Carbon counties
Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.
Common questions
Is Compassus - Allentown Medicare-certified?
Yes. Compassus - Allentown is certified by Medicare under provider number 391659 and has been since 2004.
What is Compassus - Allentown's Hospice Care Index score?
10 out of 10 in the current Medicare data. The Pennsylvania average is 9.
How large is Compassus - Allentown?
It cares for about 72 patients on an average day.
