Allentown Senior AdvisorProvidence Home Health Agency, Inc. is a Medicare-certified home health agency based at 29 N 4TH Street in Emmaus, PA 18049. Medicare first certified it in 2012, 14 years ago. Medicare rates its quality of patient care at 3 out of 5 stars, below the Pennsylvania average of 3.5. It trails the Pennsylvania average on 6 of the measures Medicare publishes and beats it on none.
What is Providence Home Health Agency, Inc.'s Medicare record?
| Agency | Providence Home Health Agency, Inc. |
|---|---|
| Address | 29 N 4TH Street, Emmaus, PA 18049 |
| Phone | (610) 421-8623 |
| Medicare provider number (CCN) | 398186 |
| Ownership | Proprietary |
| Medicare-certified since | 08/21/2012 |
How does Providence Home Health Agency, Inc. score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Providence Home Health Agency, Inc.. It is better than the Pennsylvania average on 0 and worse on 6.
| Measure | Providence Home Health Agency, Inc. | Pennsylvania average | U.S. average | vs. Pennsylvania |
|---|---|---|---|---|
| Started care on time | 70.9% | 95.9% | 96.6% | Worse |
| Got better at walking or moving around | 82.5% | 88.2% | 88.6% | Worse |
| Got better at getting in and out of bed | 84.7% | 90.1% | 89.8% | Worse |
| Got better at bathing | 89.2% | 89.9% | 90.7% | About the same |
| Breathing improved | 93.5% | 91.2% | 91.5% | About the same |
| Got better at taking medicines correctly | 86.7% | 87.4% | 88.3% | About the same |
| Medication issues addressed on time | 88.5% | 94.6% | 94.4% | Worse |
| Flu shot status checked | 56.5% | 65.5% | 63.3% | Worse |
| Met expected function at discharge | 76.8% | 76.7% | 71.7% | About the same |
| Falls with major injury (lower is better) | 2% | 0.9% | 0.9% | Worse |
| New or worsened pressure ulcers (lower is better) | 0% | 0.3% | 0.2% | About the same |
Where it trails: started care on time, flu shot status checked and medication issues addressed on time.
What do patients say about Providence Home Health Agency, Inc.?
82% of surveyed patients said they would definitely recommend Providence Home Health Agency, Inc., based on 24 completed surveys. The Pennsylvania average is 82%.
| Survey question | Providence Home Health Agency, Inc. | Pennsylvania average | U.S. average | vs. Pennsylvania |
|---|---|---|---|---|
| Team gave care in a professional way | 92% | 91% | 89% | About the same |
| Team communicated well | 90% | 89% | 86% | About the same |
| Team discussed medicines, pain and home safety | 74% | 84% | 82% | Worse |
| Rated the agency 9 or 10 out of 10 | 91% | 89% | 85% | About the same |
| Would definitely recommend the agency | 82% | 82% | 79% | About the same |
Do Providence Home Health Agency, Inc.'s patients end up back in the hospital?
On the hospital-use measures Medicare can calculate for Providence Home Health Agency, Inc., it performs the same as the national rate.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Same As National Rate | 76.4% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4% |
| Preventable hospital stays during care | Same As National Rate | 10.2% |
Which home health services does Providence Home Health Agency, Inc. provide, and which does it not?
Providence Home Health Agency, Inc. reports offering skilled nursing, physical therapy, occupational therapy, medical social work and home health aide. It does not report offering speech therapy.
| Service | Offered by Providence Home Health Agency, Inc.? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | No |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Allentown-area ZIP codes does Providence Home Health Agency, Inc. serve?
Providence Home Health Agency, Inc. tells Medicare it serves 35 ZIP codes in Allentown and Lehigh, Northampton and Carbon counties, out of 62 in total.
- 18013
- 18015
- 18017
- 18018
- 18020
- 18031
- 18032
- 18034
- 18036
- 18040
- 18042
- 18045
- 18046
- 18049
- 18051
- 18052
- 18053
- 18062
- 18064
- 18066
- 18067
- 18069
- 18071
- 18078
- 18079
- 18080
- 18088
- 18091
- 18092
- 18102
- 18103
- 18104
- 18106
- 18109
- 18232
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Providence Home Health Agency, Inc. before starting care?
Ask how fast the first visit happens
Medicare's data shows Providence Home Health Agency, Inc. started care on time for 70.9% of patients, against a Pennsylvania average of 95.9%. Ask how many days it takes from the doctor's order to the first nurse visit, and what happens if the order arrives on a Friday.
Ask how medication problems reach the doctor
When a medication problem was found, Providence Home Health Agency, Inc. followed up with the doctor on time in 88.5% of cases (Pennsylvania average 94.6%). Ask who makes that call and how quickly.
Ask how often the therapist actually comes
82.5% of its patients got better at walking or moving around, against 88.2% across Pennsylvania. Ask how many physical therapy visits a week the plan includes and whether the same therapist comes each time.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
All Medicare-certified home health agencies in Allentown and Lehigh, Northampton and Carbon counties
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Providence Home Health Agency, Inc. Medicare-certified?
Yes. Providence Home Health Agency, Inc. is certified by Medicare under provider number 398186 and has been since 2012. Original Medicare pays certified agencies directly for covered home health care.
What is Providence Home Health Agency, Inc.'s Medicare star rating?
3 out of 5 for quality of patient care. The Pennsylvania average is 3.5.
Does Providence Home Health Agency, Inc. provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, medical social work and home health aide.
